Payment & Security Policy

Last Updated: 1st JULY 2025

At MyBuyAngle.com, we are committed to providing our customers with a safe and secure shopping experience. This Payment & Security Policy explains the payment methods available on our website and the measures we take to protect your transactions.


1. Accepted Payment Methods

We currently accept the following secure payment methods:

  • FPX Online Banking (Malaysia Internet Banking)
  • Credit & Debit Cards (Visa, Mastercard, and supported networks)
  • E-Wallets (Touch ‘n Go, GrabPay, Boost, and others where available)

All payments are processed in Malaysian Ringgit (MYR) unless otherwise stated.

 

2. Secure Transactions

  • Payments are processed through trusted third-party payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standards).
  • Sensitive payment details (such as card numbers) are encrypted and never stored on our servers.
  • Transactions are protected with SSL encryption, ensuring that your personal and financial information remains confidential.

3. Fraud Prevention

  • We reserve the right to verify payment details before processing any order.
  • Suspicious or high-risk transactions may be held for manual review or cancelled for security reasons.
  • Customers may be contacted for identity verification if necessary.

4. Customer Responsibilities

To help us keep your transactions secure, please ensure:

  • Your payment information is accurate and up to date.
  • You do not share your account or payment details with others.
  • You notify us immediately if you suspect unauthorized use of your account or payment information.

5. Refunds

  • Refunds, if applicable, will be processed back to the original payment method used during purchase.
  • Processing times may vary depending on your payment provider (usually within 7–14 business days).
  • Refunds will be handled in accordance with our Refund & Return Policy.

6. Limitation of Liability

While we take strong measures to protect your payments, CTG Wellness Sdn. Bhd. shall not be held liable for losses arising from:

  • Customer negligence (e.g., sharing account details).
  • Phishing attacks or fraud by third parties beyond our control.
  • Technical issues with banks or payment providers.

7. Policy Updates

We may update this Payment & Security Policy from time to time to reflect new regulations, technology, or security standards. Any updates will be published on this page with the latest “Last Updated” date.

8. Contact Us

If you have questions about payment or security, please contact:

📧 Email: mybuyangle@gmail.com
 🏢 Operated by: CTG WELLNESS SDN. BHD. (202101015535 / 1415835-X)
 Business Address: Level 1, Tamarins House, No. 46, Pengkalan Weld, George Town, 10300 George Town, Pulau Pinang